How are these steel drum art pieces created?
All of our metal art pieces are created at our own workshop in Port au Prince, Haiti, where we have been working for over 30 years.
For our natural steel drum metal art, using recycled 55-gallon oil drums, the metal artist removes both round ends of the drum and places these inside the steel drum cylinder along with dried banana or sugar cane leaves. He sets this on fire, to burn off any paint or residue. When it has cooled, the artist then cuts the cylinder drum from top to bottom and begins to flatten the drum. It is then pounded into a flattened "metal canvas" of approximately 3" x 6". With chalk, the design is drawn onto the flattened drum. Now, the real talent of the meta artist begins. Using hammer, chisel and a nail, the design is cut and the various decorative patterns are pounded into the metal. The finished piece is polished with a wire brush and then given a coat of a high quality clear finish.
Painted metal art - The process is much the same, as above, except that less hammered work is done on the piece. After the piece is cut and cleaned, it is given a coat of a rush preventative finish and then a base coat of acrylic paint. Upon this base, the decorative painting is done, by our very talented Haitian artists. The piece is then finished with a coat of clear finish.
How do I pay for my order?
We accept MasterCard, Visa, and Discover plus PayPal. Your credit card is charged just prior to shipping your order. PayPal charges your order at the time that the order is placed.
How do I handle a problem with my order?
Upon receipt of your order, if you find a mistake, please contact us by at firstname.lastname@example.org If it is necessary, we will issue a pick up and replacement. Should you find that something is missing, please contact us within 72 hours.
What do I do if I want to exchange or return something?
We try to provide good pictures and descriptions of our products. If you receive something and do not want to keep it, please email us at sales@haitimetalartcom for instructions on how to proceed. We will provide you with a return address. It will by your responsibility to return the item(s). We will refund the purchase price less the shipping costs and a 10% restocking fee. All returns or exchanges must be made within 7 days of date of receipt of order.
What do I do if an item is damaged?
Please check your order as soon as it arrives. If you find damage, please at sales@haitimetalartcom within 72 hours. We will arrange for a pick-up and send a replacement.
How long does it take to receive my order?
Because we produce all of our handmade items in Haiti, please allow 1 - 3 weeks from the time of your order. If we are able, we will send your order sooner.
How can I contact Haiti Gallery?
You can contact us at email@example.com or call us at 954-792-5126. This is a US phone number that is forwarded to us in Haiti, so you are not paying for an international call.
How save is my credit card information?
All order form - checkout pages are secure, so your credit card information is safe. If you would rather not place your order online, please contact us by phone at 954-792-5126.